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Terms and conditions

Your booking

Caribas sells tickets on behalf of bus operators. Your contract of carriage is with the operator named on your ticket.

Prices and payment

The total shown before you pay is the full amount, including the booking fee and any extras you chose. Seats are held for 10 minutes while you pay.

Cancellations and changes

Each ticket follows the cancellation and date-change policy of its operator, shown on the bus listing and on your booking. Booking fees and extras are not refundable.

Travel

Arrive at the boarding point at least 30 minutes before departure with your e-ticket and identification. The operator may refuse boarding without them.